Terms of Use

PRIVACY

• Your use of the Website and the Services is subject to our Privacy Policy. By continuing to use the Website and the Services, you agree to the terms of our Privacy Policy, which can be found at https://wendorapp.com/privacy-policy.
• When you use the Website or the Services, you consent to the collection, storage, and processing of any Personal Information we obtain about you in accordance with our Privacy Policy.
• If you provide Personal Information of others to Wendor, you confirm that you have obtained permission from such individuals to share the information with us and for us to use it as outlined in these Terms of Use and our Privacy Policy.
• These Terms of Use should be read in conjunction with our Privacy Policy, and any capitalized terms not defined in these Terms of Use will have the meaning given to them in the Privacy Policy.

USE OF WEBSITE AND THE SERVICES; REGISTRATION ON THE WEBSITE

• By complying with these Terms of Use, you are granted a limited license by Wendor to access and use the Website and/or the Services.
• Wendor retains full ownership of the Content available on the Website or through the Services and provides this Content to you under a revocable license.
• You are responsible for ensuring compliance with all applicable laws, rules, and regulations when using the Content, the Website, or the Services.
• Certain actions, such as downloading, modifying, or distributing Content, are strictly prohibited without prior written consent from Wendor.
• You agree to abide by Google's Terms of Service if you use Google Maps Geocoding API, which is utilized by Wendor.
• You are responsible for any fees associated with accessing the Website and the Services and for providing the necessary equipment to do so.
• Unauthorized access or use of the Website or the Services will terminate the permission or license granted by Wendor.
• Wendor does not guarantee that your use of the Content will not infringe upon the rights of third parties.
• If unauthorized access or use occurs, Wendor reserves the right to take appropriate action, including termination of access or use.
• If you register for an account on the Website, you agree to these Terms of Use, provide accurate information during registration, and accept responsibility for all activities conducted under your account.
• You must maintain the confidentiality of your account and notify Wendor immediately of any unauthorized use or security breaches.

PURCHASES

• Purchases made on the Website involve the acquisition of "Wendor Stored Value" equal to the purchase price of the selected item, plus any applicable taxes and charges.
• Wendor Stored Value is used by the recipient to purchase the selected item from Wendor at a later date, with the recipient being charged the original purchase price, regardless of any price changes.
• Recipients may choose to retain Wendor Stored Value for future purchases, but it cannot be redeemed for cash or used for certain types of transactions.
• Vendor Credits and Vendor Plans may be purchased on the Website and applied towards certain products and services provided by Wendor.
• Vendor Credits and Vendor Plans are subject to their respective Terms and Conditions, which govern their purchase and use.
• Wendor reserves the right to refuse or cancel orders under certain circumstances, such as out-of-stock items or suspected fraudulent activity.
• Returns are accepted on a case-by-case basis, subject to Wendor's Return Policy.
• While Wendor strives to provide accurate product information, it does not guarantee the accuracy or completeness of such information and may update it without prior notice.
• Wendor's shipping policies can be found at www.wendorapp.com/shipping and www.wendorapp.com/returns. Please review these policies before making a purchase.
• Wendor does not sell alcohol directly but may facilitate the purchase of third-party gift cards or subscriptions for alcohol-related products. Customers must be of legal drinking age to make such purchases.

USER SUBMISSIONS

For Vendors & Creative Professionals:

• When you submit or post User Submissions to the Website or through the Services, you retain ownership of the User Submissions. Wendor does not claim ownership of your User Submissions.
• By submitting or posting User Submissions, you grant Wendor a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, and fully assignable right and license to use, reproduce, publish, broadcast, distribute, modify, adapt, and display the User Submissions for promoting Wendor's Vendor Marketplace and related Services.
• This license does not grant Wendor the ability to use your User Submissions for promoting services other than those provided by Wendor without your written permission.

For All Other Users, Including Couples or Recipients:

• By submitting or posting User Submissions, you grant Wendor a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, and fully assignable right and license to use, reproduce, publish, broadcast, distribute, modify, adapt, and display the User Submissions for any purpose.
• User Submissions may be used by Wendor or licensed to others for any purpose whatsoever.
• Limited Audience User Submissions are also subject to these licenses, with additional restrictions communicated as applicable.

Responsibilities for All Users:

• Users are responsible for the content of their User Submissions, including legality, reliability, and originality.
• User Submissions must comply with all applicable laws and regulations and may not contain certain prohibited content.

Wendor does not endorse or guarantee the accuracy of User Submissions posted by users and reserves the right to remove any Content that violates these Terms of Use or applicable Regulations.

WENDOR PLANNING TOOLS

• Exclusive for Personal Use:
  • If you've registered an account on the Wendor website, you gain access to our suite of planning tools, designed solely for personal, non-commercial purposes.
  • Even without a Wendor registry, you can still sign up to use our planning tools separately. However, please note that commercial use of these tools is strictly prohibited.
  • This complimentary service empowers you to:
    • Create and manage your guest list.
    • Design a personalised website on Wendor.com.
    • Develop and oversee a checklist of tasks.
    • Connect with vendors, make inquiries, and explore other available features.
    • Please be aware that any information you upload to our planning tools is not encrypted or secured.
• Guest List Management:
  • Utilise the guest list feature to upload your guests' contact details, including name, address, email, and phone number.
  • Request Wendor to send pre-written emails or text messages to selected guests, prompting them to provide their contact information or reminding them about your upcoming event.
  • Note that while you select the recipients and timing, the content of pre-written emails or text messages may not be editable by you.
  • You can also compose a short message for Wendor to send on your behalf, identifying you as the sender.
  • Keep track of RSVPs from each guest using this feature.
  • By using this feature and uploading guest information, you confirm that you have obtained the necessary permissions and consents, and that Wendor has the right to send emails or text messages to these individuals as per your request.
  • Guests who wish to opt out of further messages from Wendor can do so at any time.
  • You must refrain from sending messages to guests without permission or to those who no longer wish to receive such messages.
• Compliance and Responsibility:
  • Email or text message sizes may be restricted by Wendor.
  • Ensure that any content you compose or edit complies with our Terms of Use and applicable regulations, including the Telephone Consumer Protection Act (TCPA).
  • You are responsible for adhering to the TCPA and related regulations, ensuring that messages are not sent to numbers prohibited by law.
  • Messages composed or edited using our services are considered "User Submissions" and must align with our guidelines and regulations.
• Vendor Marketplace Integration:
  • Our Vendor Marketplace enables registered users to engage with specific vendors or facilitate communication with them based on your user submissions.
  • You can direct limited audience user submissions to connected vendors or other vendors on our platform to inquire about their availability, pricing, and other details of products or services they offer.

PERSONALISED WEBSITE SUBMISSIONS

• Create Personalised Websites:
  • Wendor allows users to craft personalised websites where they can share photographs, videos, and information about their weddings or events.
  • All submissions to these personalised websites must comply with our Terms of Use, including the section on "User Submissions."
  • Please note that content posted on personalised websites hosted on Wendor may be accessible to the general public and searchable by other users.

VENDORS

Vendor Profiles:

• Wendor may permit Vendors to create profiles on the Wendor website ("Vendor Profiles"). These Vendor Profiles are considered User Submissions.
• Vendors must ensure that the information provided in their Vendor Profiles is accurate and up-to-date.
• By posting User Submissions, each Vendor agrees that their submissions are subject to and will comply with the Terms of Use, including the section on "User Submissions."
• Vendors acknowledge that important notifications regarding their Vendor account may be sent via email or text message, including alerts for inquiries from users interested in their services, inquiry expiration reminders, and reminders for Vendor Credits or Plans expiration.
• Vendors agree not to engage in tactics that attempt to circumvent Vendor Marketplace or related services, including encouraging users to make connections outside of Vendor Marketplace or subverting Vendor Marketplace.

Preferred and Required Vendors:

• Vendors may identify other vendors as preferred ("Preferred Vendor") or required ("Required Vendor") in their User Submissions, including on their Vendor Profiles.
• By publicly displaying a Preferred Vendor's or Required Vendor's profile, the linking Vendor represents that they have obtained consent from the respective Preferred or Required Vendor.
• Such vendors form a "Vendor Network," and relationships between Vendors and users may be made publicly available.

VM Messaging:

• Vendors may use the on-platform messaging feature ("VM Messaging") on Wendor's Vendor Marketplace to send and receive messages, attachments, and other materials relevant to Vendor Marketplace.
• Vendors are responsible for all Message Materials they send or upload via VM Messaging, including their legality, reliability, and appropriateness.
• Vendors agree not to share or request payment information or other Personal Information via VM Messaging.
• Wendor may set limits on file or message size and may delete Message Materials after a certain period, at its discretion.

Responsibility and Disputes:

• Wendor does not endorse any Vendor or their products/services and is not responsible for facilitating agreements or transactions between Vendors and users.
• Any transaction between a Vendor and a user is strictly between them, and Wendor is not a party to it.
• Wendor makes no guarantees regarding successful transactions between Vendors and users.
• Any disputes between Wendor users, including Vendors, are between the parties involved, and Wendor will not be a party to such disputes.
• Vendors may only use provided contact information to facilitate communications with prospective clients and agree not to use it for other purposes.
• Vendors are solely responsible for compliance with applicable regulations, taxes, and payments related to their products/services and communications with other Wendor users.
• Vendors agree to indemnify, defend, and hold harmless Wendor and its affiliates from any claims relating to their acts, products, services, and communications with other Wendor users.

TEXT MESSAGING

• By using the Wendor website and its services, you consent to receiving text (e.g., SMS and MMS) messages from us or those acting on our behalf.
• These messages may include:
  • Operational messages about your use of the services.
  • Marketing or other promotional messages.
• You also agree to receive:
  • Recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Wendor.
  • Messages may be sent using an automatic telephone dialing system.
  • Consent to receive automated marketing text messages is not a condition of any purchase.
• Message and data rates may apply.
• Message frequency will vary.
• Wendor reserves the right to:
  • Alter the frequency of messages sent at any time.
  • Change the short code or phone number from which messages are sent.
• Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas.
• We are able to deliver messages to the following mobile phone carriers: [List of major and minor carriers].
• By signing up to receive text messages from us, you also agree to our Privacy Policy.
• To cancel receiving text messages, text the keyword STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our shortcode.
• After texting one of these keywords to our shortcode, you will receive one additional message confirming that your request has been processed.
• Our text message platform may not recognize and respond to unsubscribe requests that do not include the specified keyword commands.
• If you unsubscribe from one of our text message programs, you may continue to receive text messages from Wendor through any other programs you have joined until you separately unsubscribe from those programs.
• To receive customer care contact information, text the keyword HELP to our shortcode.

REVIEWS

• Wendor permits users to submit reviews of Vendors via email, on Vendor Profiles, or other areas of the Website or through such other means provided by Wendor ("Vendor Reviews").
• Please review our Vendor Review Terms and Conditions, which govern your submission of Vendor Reviews.
• By submitting a Vendor Review, you agree to be bound by the Vendor Review Terms and Conditions, without modification, and represent that you have read and understood them.
• Wendor may also permit users to submit ratings and reviews of products they have purchased on our Website (“R&R User Submissions”) as part of the Customer Ratings and Reviews and/or Questions and Answers service offered by Wendor (“Review Services”).
• Please review our Ratings & Reviews Terms and Conditions, which govern your use of, and conduct associated with, the Review Services.
• By submitting an R&R User Submission, you agree to be bound by the Ratings & Reviews Terms and Conditions, without modification, and represent that you have read and understood them.

NON-DISCRIMINATION POLICY

• Wendor prohibits discrimination by Vendors, Content Owners, or other licensors against couples, guests, visitors, users, or any other party (“Protected Class”) on the basis of various characteristics.
• Such discrimination includes, but is not limited to:
  • Refusing to provide products or services.
  • Submitting discriminatory content.
  • Imposing different terms or conditions.
  • Engaging in conduct that improperly takes into account any protected characteristic.
• Wendor will enforce this policy and may suspend or remove violators from the Website.
• If you experience discrimination, please contact us.

DISCLAIMER

• Wendor makes no representations, covenants, or warranties regarding any information, data, or services provided on the Website or through our services.
• Your use of the Website and our services is at your own risk.
• Wendor disclaims any warranties regarding the availability, accuracy, or usefulness of information, products, and services.
• We are not liable for any damages arising from your use of the Website or services.

LIMITATION OF LIABILITY

• Wendor is not liable for the acts, errors, or omissions of Vendors, suppliers, or providers.
• We are not liable for delays, cancellations, or other causes beyond our control.
• We make no guarantee about the availability of specific products and services.
• Our maximum aggregate liability under these terms is €100.

RELEASE

• Wendor is under no obligation to become involved in disputes between users or between users and third parties.
• If you have a dispute with another user or third party, you release Wendor from any claims arising from such disputes.

LINKS

• Wendor has not reviewed all of the websites linked to or otherwise made available through the Website and/or our Services, including our social media accounts (“External Sites”).
• Wendor is not responsible for the availability, content, or accuracy of any External Sites.
• The inclusion of any link to such External Sites does not imply endorsement by Wendor of such External Sites.
• Your clicking on a link to or otherwise accessing any External Sites is at your own risk.
• The Wendor Parties will not be liable for any loss or damages you or any third party may suffer in connection with any External Sites.
• We encourage you to read the terms, policies, and privacy statements of all such External Sites.
• Your use of our Website and any Services that incorporate any such External Sites may be subject to the applicable terms, conditions, and policies of such External Sites.

COMMUNICATION

• When you use the Website or send emails to Wendor, you are communicating with Wendor electronically.
• You consent to receive electronically any communications related to your use of the Website or our Services.
• Wendor will communicate with you by email or by posting notices on the Website.
• All agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.
• Notices from Wendor intended for receipt shall be deemed delivered and effective when sent to the email address you provide on the Website.

TERMINATION

• Wendor reserves the right to terminate, restrict, prohibit, modify, or limit all current and future use of and access to the Website and/or the Services, or any portion thereof.
• This includes deactivating your account or otherwise removing you from the Website, for any reason whatsoever in its sole discretion at any time without notice.
• Reasons for termination may include:
  • Non-compliance with applicable regulations.
  • Providing untrue, inaccurate, or incomplete information.
  • Using your Wendor account in a manner not permitted by these Terms of Use.
• Wendor will not be liable to you or any third party as a result of such termination.
• Wendor may make payment to you of any unrestricted money being held for you after termination.
• Any provision of these Terms of Use that imposes or contemplates continuing obligations on a party will survive the expiration or termination of these Terms of Use.

INDEMNIFICATION

• You agree to defend, indemnify, and hold the Wendor Parties harmless from and against any and all Claims asserted by a third party against Wendor.
• This includes claims arising from:
  • Your improper use of or access to the Website or the Services.
  • Your violation of any term of these Terms of Use or our Privacy Policy.
  • Your or your Content’s violation of any third party's right or any Regulation.
• This defense and indemnification obligation will survive termination, modification, or expiration of these Terms of Use and your use of the Website or the Services.

TRADEMARKS

• The trademarks, logos, and service marks (collectively, the “Trademarks”) displayed on the Website or through the Services are registered and unregistered trademarks of Wendor and others.
• Nothing contained on the Website should be construed as granting any license or right to use any Trademark displayed on the Website or through the Services without written permission.
• Your misuse of the Trademarks displayed on the Website or through the Services is strictly prohibited.

COPYRIGHT

• All Content included on the Website and available through the Services is the property of Wendor or its Content suppliers or Content Owners and is protected by EU, U.S. and international copyright laws.
• The reproduction, modification, distribution, transmission, republication, display, or performance of the Content is strictly prohibited.
• Notification of claims of copyright infringement should be submitted to Wendor's designated Copyright Agent.